Privacy Policy

Last updated: 7 July 2025

This privacy policy applies between you, the user of this website, and Network Skips Ltd (“Network Skips”, “we”, “us”, “our”), the owner and provider of this website. Network Skips takes the privacy of your information very seriously. The policy explains how we collect, store, and use personal data when you interact with www.networkskips.co.uk (“Website”) or place an order with us.

Please read it carefully. If you do not agree with any part of it, please stop using the Website immediately.

1. Definitions

Data: All information you submit to Network Skips via the Website.

Cookies: Small text files placed on your device. Details of the cookies we use are in our Cookie Policy.

Data Protection Laws: UK GDPR and the Data Protection Act 2018, together with any other applicable UK legislation relating to personal data.

User / you: Any third party accessing the Website who is not (i) employed by Network Skips and acting in the course of employment or (ii) engaged as a consultant providing services to Network Skips.

Website: www.networkskips.co.uk and any sub-domains unless excluded by their own terms.

Unless the context requires otherwise, the singular includes the plural, references to “including” are without limitation, and headings do not affect interpretation.

2. Who we are

  • Company name: Network Skips Ltd
  • Company number: 16379997
  • Registered office: Allia Future Business Centre, Kings Hedges Road, Cambridge, CB4 2HY, United Kingdom
  • Contact email: [email protected]

For the purposes of Data Protection Laws, we are the data controller.

3. Data we collect

We may collect and process:

  • Name
  • Email address
  • Telephone number
  • Billing and delivery address
  • Payment card details (handled securely by Stripe)
  • Postcode you enter for pricing (stored in a persistent cookie)
  • IP address, browser type and version, operating system
  • Referral URL, pages visited, and time spent on the Website

You provide most of this data directly when you:

  • Place an order or request a quotation
  • Contact us by phone, email, or live chat
  • Consent to receive marketing communications

We also collect certain data automatically via cookies and similar technologies (see Section 9).

4. How we use your data

  • Processing and fulfilling your order (including arranging skip permits)
  • Sharing details with local skip partners and councils to deliver the service
  • Internal record keeping, accounting, and tax compliance
  • Improving our products, services, and website Legitimate interests
    Email or SMS service updates related to your order
  • Email marketing of similar products (“soft opt-in”)
  • Other promotional emails or SMS Consent

We do not use automated decision-making or profiling.

5. Who we share data with

We only share personal data when necessary:

  • Stripe – payment processing and fraud prevention
  • Local skip hire partners – to deliver and collect your skip
  • Local councils – when a skip permit is required
  • Zoho CRM – customer and order management
  • Google Analytics – website performance (aggregated, anonymised)
  • Meta Pixel – advertising performance (aggregated, anonymised)

All third-party processors are contractually obliged to keep your data safe and use it only for the intended purpose.

We do not sell your data. We do not transfer personal data outside the UK.

6. Data security

  • SSL encryption secures all data in transit.
  • Payment data is handled by Stripe, which is PCI-DSS compliant.
  • Our servers are hosted on AWS with industry-standard security controls.
  • Access to personal data is restricted to authorised staff and partners.
  • Regular backups are taken and stored securely.

We have procedures in place for suspected data breaches. If you believe your data has been misused, contact us immediately at [email protected].

7. Data retention

We retain personal data only as long as necessary:

Order and financial records: 6 years after the end of the financial year (legal requirement)

Postcode cookie: Until you delete cookies or 2 years of inactivity, whichever is sooner.

Marketing preferences: Until you unsubscribe or 3 years after your last interaction

Backup copies may persist for a limited period beyond these times for disaster-recovery purposes.

8. Your rights

You have a right to:

  1. Access your personal data.
  2. Rectify inaccurate or incomplete data.
  3. Erase data where no longer necessary.
  4. Restrict or object to our processing in certain cases.
  5. Port data to another provider.
  6. Withdraw consent where processing is based on consent.

To exercise any of these rights, email us at [email protected]. If you are unhappy with our response, you can complain to the Information Commissioner’s Office (ico.org.uk).

9. Cookies

We use strictly necessary cookies (session, postcode, Cloudflare, Stripe) and performance cookies (Google Analytics). Advertising cookies (Google Ads, Meta Ads) help us measure campaign effectiveness. For full details and how to manage your preferences, please see our separate Cookie Policy.

10. Links to other websites

This Website may contain links to third-party sites. We have no control over such sites and accept no responsibility for their content or privacy practices. Always review their privacy policies before providing data.

11. Business changes

If Network Skips Ltd is sold or undergoes a restructuring, your data may be transferred to the new owner so the service can continue. Any successor will be bound by this policy.

12. Changes to this policy

We may update this privacy policy from time to time to reflect legal or operational changes. The latest version will always be posted on this page. Your continued use of the Website after any change means you accept the revised policy.

Contact

Questions or concerns?
Email: [email protected]
Post: Network Skips Ltd, Allia Future Business Centre, Kings Hedges Road, Cambridge, CB4 2HY, United Kingdom

Thank you for taking the time to read our privacy policy.